Terms and Conditions
Owner of the Services
LC Enterprise di Boiocchi Francesca
owner of My LC Fashion - www.mylcfashion.com
Via Pigato, 5 - 22017 Menaggio (CO) - Italy
VAT No. IT03866920139
Legal Agreement
Contractual Acceptance
Pre-Contractual Information
- to conclude the purchase contract, you must complete an electronic order form and transmit it, automatically and electronically, to LC Enterprise;
- within the order form there is a summary of the information of each product ordered: the price, the payment method, the delivery methods;
- is required to check the information that he will insert in the order form before sending confirmation. Until then, you will have the opportunity to check and possibly correct any errors. Once the order form has been submitted, LC Enterprise will send the User a confirmation e-mail containing all the information relating to the purchase. It is preferable to keep this e-mail as proof of purchase;
- LC Enterprise reserves the right not to process orders that are incomplete or incorrect, or if the products are not available. In these cases, the User will be promptly informed, via e-mail, of the reasons;
- it may happen that the product ordered is no longer available after the purchase order has been registered. In case of unavailability of the ordered product, the User will be promptly informed by e-mail and the order will be canceled.
Registration and Deleting User Accounts
- improper use of the services;
- contractual violation;
- use of the service that could cause damage to LC Enterprise or to other Users and/or third parties;
- legal disputes;
- involvement of the authorities;
- offensive behaviour;
- non-correspondence with company lines.
Denial of Use
- alter or modify any content;
- disseminate and publish defamatory, illegal, obscene or inappropriate content;
- gaining illicit possession of the account in use owned by another User;
- use the service in order to illegally gain possession of other accounts to sell, promote products or services of any kind through the e-commerce site;
- use the e-commerce site in any other improper way.
Purchasing Process
Orders are subject to the availability and acceptance of LC Enterprise.
The Users must check the information in the order summary after entering the products in the cart and checking out.
Order Change and Cancellation
Terms of Delivery
The delivery of the products is carried out during working days, excluding national holidays, to the address specified by the User in the order form. Delivery is considered completed as soon as the product is made available to the User at the address specified by it. LC Enterprise cannot be held responsible for errors in delivery due to incomplete or incorrect data provided by the User when completing the order form. It is also not responsible for any damage suffered by the products once entrusted to the courier, or for delays in delivery due to it.
The carrier used for Italy is SDA; for the rest of the world it can be TNT or UPS. The User will find detailed information in the e-mail he will receive when the order leaves our warehouses. In case of non-delivery due to the absence of the recipient, the courier will leave a notice certifying the attempted delivery on which the instructions for contacting the same will be indicated. In the event of non-collection within the terms set by the carrier, the product will return to the sender and LC Enterprise will refund the price of the product but not the transportation cost.
Right of Withdrawal
The User who purchased products on www.mylcfashion.com has the right to withdraw from the contract within 14 (fourteen) days of delivery physically carried out to him, this right applies only and exclusively to private citizens residing in the European Community. The right of withdrawal is enforceable when none of the limitations indicated in the following paragraph exist. It is specified that the costs of goods return remain the responsibility of the User.
The User will insert a copy of the delivery document in the package. To exercise the right of withdrawal, the User must send an email to cs [@] mylcfashion.com with the subject “Right of Withdrawal Request” then he will receive the form to be completed and any instructions on the matter.
Exceptions to the Right of Withdrawal
Terms of Payment
On the website www.mylcfashion.com third-party tools are used to manage and process payments. LC Enterprise does not come into contact, does not process and does not store Users’ payment data, they are processed by the payment service providers. The payment methods accepted by LC Enterprise are credit cards and bank transfers. Please note that, as regards payment by bank transfer, it is understood that advance payment must be made before the products are shipped.
At the same time as the e-mail confirming receipt of the order, the contact details will be sent to make the payment. The transfer must be made within three days of order confirmation, otherwise it will be cancelled without notice.