Terms and Conditions

LC Enterprise Terms and Conditions

Last update: October 2023

Users of LC Enterprise services declare that they know and accept the General Terms and Conditions of Contract.

Owner of the Services

LC Enterprise di Boiocchi Francesca
owner of My LC Fashion - www.mylcfashion.com
Via Pigato, 5 - 22017 Menaggio (CO) - Italy
VAT No. IT03866920139


This document constitutes the agreement between the parties, User and LC Enterprise, governs the use of the website www.mylcfashion.com and the use of the services. From the moment these Terms are accepted, they are binding on the User.

Contractual Acceptance

By clicking on the specific button, acceptance of the contractual conditions is expressed. On the contrary, by not accepting the contract, the User cannot use the LC Enterprise services.

Pre-Contractual Information

The User is informed that:
  • to conclude the purchase contract, you must complete an electronic order form and transmit it, automatically and electronically, to LC Enterprise;
  • within the order form there is a summary of the information of each product ordered: the price, the payment method, the delivery methods;
  • is required to check the information that he will insert in the order form before sending confirmation. Until then, you will have the opportunity to check and possibly correct any errors. Once the order form has been submitted, LC Enterprise will send the User a confirmation e-mail containing all the information relating to the purchase. It is preferable to keep this e-mail as proof of purchase;
  • LC Enterprise reserves the right not to process orders that are incomplete or incorrect, or if the products are not available. In these cases, the User will be promptly informed, via e-mail, of the reasons;
  • it may happen that the product ordered is no longer available after the purchase order has been registered. In case of unavailability of the ordered product, the User will be promptly informed by e-mail and the order will be canceled.

Registration and Deleting User Accounts

To use the services on the LC Enterprise website, Users must register by providing, in a complete and real way, the requested data and fully accept the Privacy Policy and the General Terms and Conditions of Contract. It is understood as of now that LC Enterprise declines all responsibility for the theft, loss, dissemination or improper use by third parties of Users’ login credentials.

User has the right to deactivate their account, request the interruption of the service and the cancellation of its own account at any time by contacting LC Enterprise.

LC Enterprise reserves the right to suspend or cancel an account in cases of:
  • improper use of the services;
  • contractual violation;
  • use of the service that could cause damage to LC Enterprise or to other Users and/or third parties;
  • legal disputes;
  • involvement of the authorities;
  • offensive behaviour;
  • non-correspondence with company lines.
LC Enterprise, in the exclusive discretion and for any reason, has the right to act on accounts that do not comply with the above without notice.

Denial of Use

The platform must be used within the established terms, it is forbidden to:
  • alter or modify any content;
  • disseminate and publish defamatory, illegal, obscene or inappropriate content;
  • gaining illicit possession of the account in use owned by another User;
  • use the service in order to illegally gain possession of other accounts to sell, promote products or services of any kind through the e-commerce site;
  • use the e-commerce site in any other improper way.

Purchasing Process

Orders are subject to the availability and acceptance of LC Enterprise.
The Users must check the information in the order summary after entering the products in the cart and checking out.


Order Change and Cancellation

Once the product has been entrusted to the courier, the order can no longer be cancelled or modified. The Users residing in the European Community can still exercise the right of withdrawal within 14 (fourteen) natural and consecutive days from the receipt of the product.

Terms of Delivery

The delivery of the products is carried out during working days, excluding national holidays, to the address specified by the User in the order form. Delivery is considered completed as soon as the product is made available to the User at the address specified by it. LC Enterprise cannot be held responsible for errors in delivery due to incomplete or incorrect data provided by the User when completing the order form. It is also not responsible for any damage suffered by the products once entrusted to the courier, or for delays in delivery due to it.
The carrier used for Italy is SDA; for the rest of the world it can be TNT or UPS. The User will find detailed information in the e-mail he will receive when the order leaves our warehouses. In case of non-delivery due to the absence of the recipient, the courier will leave a notice certifying the attempted delivery on which the instructions for contacting the same will be indicated. In the event of non-collection within the terms set by the carrier, the product will return to the sender and LC Enterprise will refund the price of the product but not the transportation cost.

Please note that, for deliveries requested to countries outside the European Union, any customs import charges will be borne by the recipient. Customs duties and any taxes vary according to the country of destination and are applied to the arrival of the goods in the same country: therefore the User is invited to contact the customs authorities of his country in advance to check the costs and any import limits. In case of refusal of the goods by the customer or non-delivery for other reasons, incorrect address, repeated absence of the recipient or the like, the amount will be retained to cover the following costs: sending goods, returning goods, customs fees.

Right of Withdrawal

The User who purchased products on www.mylcfashion.com has the right to withdraw from the contract within 14 (fourteen) days of delivery physically carried out to him, this right applies only and exclusively to private citizens residing in the European Community. The right of withdrawal is enforceable when none of the limitations indicated in the following paragraph exist. It is specified that the costs of goods return remain the responsibility of the User.
The User will insert a copy of the delivery document in the package. To exercise the right of withdrawal, the User must send an email to cs [@] mylcfashion.com with the subject “Right of Withdrawal Request” then he will receive the form to be completed and any instructions on the matter.


Exceptions to the Right of Withdrawal

It will not be possible to exercise the right of withdrawal for customized and/or tailored products. The returned products must be “like new”, therefore not damaged, not used, with packaging in perfect condition, provided with the Certificate of Authenticity and every part and/or accessory present in the original packaging. If there are conditions that compromise the integrity of the product, the refund will be considered excluded.

Terms of Payment

On the website www.mylcfashion.com third-party tools are used to manage and process payments. LC Enterprise does not come into contact, does not process and does not store Users’ payment data, they are processed by the payment service providers. The payment methods accepted by LC Enterprise are credit cards and bank transfers. Please note that, as regards payment by bank transfer, it is understood that advance payment must be made before the products are shipped.
At the same time as the e-mail confirming receipt of the order, the contact details will be sent to make the payment. The transfer must be made within three days of order confirmation, otherwise it will be cancelled without notice.


Privacy Policy

For information on the use of personal data, consult the LC Enterprise Privacy Policy.

Service Interruption

LC Enterprise, in improving the service offered, reserves the right to discontinue the service for system updates or maintenance, keeping Users informed by communication on the site.

All contents on the www.mylcfashion.com platform are protected by copyright law and international laws as protection of intellectual property rights. Any type of reproduction, transmission, publication, transfer, sale and anything else of the contents present on the e-commerce platform is prohibited.

Intellectual Property Rights

All trademarks, images, texts, names – excluding those relating to payment systems – and anything else present on the e-commerce platform are the exclusive property of LC Enterprise.

Jurisdiction

For any controversy regarding this contract, the competent court is Como, Italy.

Terms Changes

LC Enterprise reserves the right to make changes to the Terms at any time and without notice. It will be the responsibility of LC Enterprise to communicate the presence of changes to the User. The User who will use the LC Enterprise services after their publication expressly accepts the new Terms.